Air India has announced the option of complimentary rescheduling or full refunds on cancellation for passengers due to the ongoing situation in the West Asia. In a social media post, Air India stated that this offer will be available for confirmed bookings made on or before 28 February this year for flights to and from West Asia, the United Kingdom, and Europe for travel up to the 10th of this month.
The airline also stated that they will continue to monitor the evolving situation and remain committed to ensuring the safety and well-being of passengers and crew. Air India also advised customers to check their updated flight status on http://airindia.com or contact Air India's 24x7 contact centre for any assistance.