South Central Railway (SCR) achieved a significant digital milestone today by launching a next-generation "Rail Parcel App" at Rail Nilayam, Secunderabad. This innovative digital e-marketplace aims to revolutionize freight logistics by offering seamless, end-to-end services, including pickup and delivery from the customer's doorstep. General Manager Sanjay Kumar Srivastava inaugurated the application, highlighting its role in eliminating long queues and bringing the parcel office directly to the customer.
The app features real-time tracking, automated notifications, and secure digital payment options. Initially, the service is being rolled out as a pilot project across seven major locations, including Hyderabad, Vijayawada, and Bengaluru. In a related strategic move, SCR signed a Memorandum of Understanding with IIM Bangalore to conduct a comprehensive study on the freight logistics market. This collaboration aims to identify infrastructure gaps and enhance rail-based logistics to help achieve the national mission of transporting 300 million tonnes of cargo by 2030.
