New Delhi, March 24 Food delivery platform Swiggy has increased the platform fee it charges users to Rs 17.58 per order, as shown in its app on Tuesday, days after rival Zomato increased its charges.
Swiggy had last increased its platform fee in September last year.
The company has now raised it to Rs 17.58 per order, including GST, while rival Zomato charges Rs 14.90 on a pre-GST basis.
This latest increase by Swiggy effectively brings the platform fee charged by both food delivery companies to the same level (around Rs 17.58 per order).
On March 20, Zomato increased the platform fee it charges users by Rs 2.40 to Rs 14.90 per order on a pre-GST basis.
Platform fees are fixed charges per order, in addition to delivery and restaurant fees, to cover operating costs, technology maintenance, and customer support for services.
This latest increase in platform fees is expected to make ordering food more expensive for millions of users across the country. The increase in platform fees by Zomato and Swiggy comes at a time when crude oil prices are rising due to the conflict in West Asia. Higher fuel costs are expected to drive up the cost of delivery operations.