India Launches Initiative to Boost Citizen-Centric Governance

India Launches Initiative to Boost Citizen-Centric Governance.webp

April 02, New Delhi: The Government of India today launched Karmayogi Sadhana Saptah, a national learning initiative under Mission Karmayogi, to strengthen the capabilities, commitment, and citizen-centric orientation of public servants nationwide. The Prime Minister conveyed his greetings, highlighting the need for continuous learning, tech-driven decision-making, and duty-oriented service in a fast-changing world, guided by "Naagrik Devo Bhava" as India moves towards Viksit Bharat 2047.

Organized from April 2–8, 2026, at the Dr. Ambedkar International Centre, New Delhi, the programme marks five years of Mission Karmayogi. It integrates Ministries, States, and Civil Services Training Institutions under a framework focused on Technology, Tradition, and Tangible Outcomes, offering workshops, masterclasses, and deliberations to create a future-ready governance ecosystem.

Dr. P. K. Mishra, Principal Secretary to the PM, noted the shift from rule-based to role-based governance and continuous learning via platforms like iGOT. He emphasised the new skills needed to address tech disruption, climate change, urbanization, and global uncertainties, with mindset and empathy critical to public service.

Smt. S. Radha Chauhan, Chairperson, Capacity Building Commission, called Mission Karmayogi a distinctive model integrating knowledge, skills, and values, encouraging officers to reconnect with the core purpose of citizen-centric governance.

Smt. Rachna Shah, Secretary, DoPT, highlighted that over 1.5 crore learners are registered on iGOT with 8 crore course completions across 4,600+ courses. AI tools personalise learning, linking it to performance appraisals.

Shri Subramanian Ramadorai, Chairperson, Karmayogi Bharat, stressed governance shaped by technology, civilisational knowledge, and citizen outcomes, encouraging skill development in AI and emerging tech.

Dr. Alka Mittal, Member (Administration), CBC, noted training for frontline personnel across gram panchayats, urban local bodies, and public sector units, with 6 lakh PSUs onboarded for leadership and AI modules.

Dr. R. Balasubramaniam, Member (HR), CBC, described Mission Karmayogi as a global-scale change initiative, linking competency frameworks with service delivery at the grassroots.

Key initiatives launched include:

Karmayogi Geet to inspire service, integrity, and commitment

Karmayogi Kshamata Connect for frontline empowerment via iGOT

Karmayogi Kartavya Karyakram to instill Seva Bhav in 1.3 crore officials

Trust-Based Peer Assessment Framework linking learning to outcomes

AI-powered Case Study Suite for Amrit Gyaan Kosh with tools like Case Study Analyzer

Mission Karmayogi’s five-year journey represents a structural shift to a competency-driven framework integrating knowledge, skills, behaviour, and attitude. Sadhana Saptah is set to further accelerate a skilled, responsive, and citizen-centric civil service.

The inaugural session saw participation from senior officials, Ministries, Departments, training institutions, States, CBC members, and the CEO of Karmayogi Bharat.

Source: PIB
 
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artificial intelligence (ai) capacity building commission citizen-centric governance dr. ambedkar international centre government employees government of india igot platform karmayogi geet karmayogi kartavya karyakram karmayogi kshamata connect mission karmayogi new delhi public servants skill development training programs
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