Kolkata, March 12 The West Bengal government on Thursday issued a Standard Operating Procedure (SOP) to ensure coordinated monitoring of LPG supply and distribution, while announcing the setting up of a 24-hour control room at the state secretariat, 'Nabanna', to address supply-related grievances.
The initiative aims to stabilize LPG availability and ensure prompt resolution of public complaints amid concerns about potential supply disruptions, according to the SOP.
"This SOP is issued to guide coordinated monitoring, stabilize supplies, and facilitate immediate redressal of public grievances," it stated.
As part of the measures, a 24x7 State LPG Control Room will be operationalized at Nabanna to function as the central coordination and monitoring hub.
The control room will monitor LPG availability, stock positions, and the movement of cylinders, and coordinate with districts, distributors, and oil marketing companies to address any bottlenecks in the supply chain.
The state government has also constituted a state-level LPG crisis monitoring committee, chaired by the chief secretary, to regularly review the supply situation and provide policy guidance to stabilize availability across the state.
The committee will include senior officials from key departments such as food and civil supplies, school education, health, disaster management, and transport, along with representatives of oil marketing companies.
Officials said that district-level monitoring mechanisms will also be activated to ensure timely supply and distribution of LPG cylinders, particularly for domestic consumers and essential institutions such as hospitals, schools, and anganwadi centers.
The SOP also calls for strict vigilance against hoarding, black marketing, and the diversion of LPG cylinders, while emphasizing coordination between administrative authorities, distributors, and oil companies to ensure uninterrupted supply.