Modernizing Railway Claims: New Portal and Tribunal Launched

Modernizing Railway Claims: New Portal and Tribunal Launched.webp

Union Minister for Railways, Ashwini Vaishnaw, announced two more reforms today as part of Indian Railways' commitment to implement 52 reforms in 52 weeks this year. Addressing a press conference in the national capital, Mr. Vaishnaw unveiled the third reform, the Rail Tech Policy, stating that its objective is to promote the large-scale adoption of technology in the Railways.

He said that Indian Railways aims to engage innovators, startups, industry, and institutions to promote innovation in Railways. The Minister said that the policy has been brought in keeping in mind how AI can be used to enhance the safety and security of passengers. He added that AI and other technologies can be used for checking the parameters of railway tracks.

Mr. Vaishnaw also unveiled the Rail Tech Portal for innovation. Talking about the 4th reform, the Minister announced the e-Railway Claims Tribunal (RCT), which is a citizen-centric reform and digital solution designed to streamline and modernize the processing of court cases in the Railway Claims Tribunal. Mr. Vaishnaw added that it will improve efficiency, accountability, and transparency in the 23 RCT benches.

Earlier, Mr. Vaishnaw had unveiled 2 reforms, including reforms for better onboarding services and more Gati Shakti Cargo terminals with better facilities to meet fresh targets.
 
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artificial intelligence ashwini vaishnaw citizen-centric claims processing digital transformation efficiency gati shakti indian railways innovation rail tech policy railway claims tribunal railways reform technology adoption transparency
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