The National Highways Authority of India has signed a Memorandum of Understanding (MoU) with commercial vehicle aggregator platforms to improve commuting for commercial vehicle drivers and fleet operators in New Delhi. The Ministry of Road Transport and Highways stated that the MoU aims to utilize interoperable, technology-driven solutions to enhance safety, efficiency, and the overall user experience for commercial vehicle drivers and fleet operators traveling on National Highways.
As part of the agreement, the commercial vehicle aggregator platforms will integrate the Rajmargyatra App to ensure timely and actionable safety communication, and a dedicated Call 1033 feature within their applications, enabling one-click access to the National Highway Helpline.
They will also integrate the Vishisht Saarthi commercial driver recognition initiative to encourage safe and responsible driving practices among commercial vehicle drivers. The Ministry said that the initiative will also promote public participation – Driver-Led Reporting – through participatory governance using a driver-led reporting mechanism that enables the geo-tagged reporting of issues related to National Highways. These reports will be integrated with the 'Rajmargyatra' ecosystem for centralized resolution.