New Delhi, March 20 Railway Minister Ashwini Vaishnaw on Friday chaired a comprehensive review meeting with senior railway officials at Rail Bhawan here to evaluate progress on station accessibility, passenger amenity upgrades, and other security enhancements to improve the passenger experience.
"The meeting focused on measures such as access control, crowd management, technology-driven surveillance, and ease of mobility within station premises," a press statement from the Railway Ministry said.
"These reforms will first be implemented at New Delhi Railway Station, and, based on the lessons learned, will subsequently be rolled out to other stations," it added.
Officials noted that comprehensive AI-powered surveillance will be deployed at New Delhi Railway Station, using cameras to cover all areas of the station premises, including platforms, concourses, entry and exit points, and areas prone to unauthorized access.
To ensure uniformity and accountability among the large workforce, a color-coded identification system will be introduced for all personnel working at the station, officials added.
"Railway employees will wear fluorescent jackets, while non-employees, including vendors, station helpers, contractual staff, and IRCTC personnel, will also wear color-coded jackets of some other color," the statement said.
It further stated, "This is being done to enable the swift identification of passengers, employees, and other non-employees, such as coolies, vendors, food, cleaning, parcel, and maintenance staff, who are present in the station premises, with whom the security authorities and ticket checking staff engage while performing their duties."
Other significant measures include piloting the QR code-based access control system at New Delhi Railway Station, integrating the RailOne App with Bharat Taxi for seamless last-mile connectivity, and improving signage at all stations, among others.
"These measures demonstrate Indian Railways' commitment to transforming the country's busiest stations into safe, well-organized, and passenger-friendly spaces," the ministry said.