New Delhi, March 17 Since 2025, a total of 2,572 complaints have been received through the NMC's grievance portal, including 1,829 last year and 743 so far in 2026, Minister of State for Health Anupriya Patel told the Rajya Sabha on Tuesday.
According to the National Medical Commission (NMC), it has established a dedicated web-based portal for students and other stakeholders to submit complaints, Patel said in a written reply.
"During the last two years, a total of 2,572 complaints have been received through this mechanism, including 1,829 complaints in 2025 and 743 complaints in 2026," Patel said.
The NMC follows timelines for addressing complaints in line with the timelines prescribed under the Centralized Public Grievance Redress and Monitoring System (CPGRAMS).
The Union health ministry, in coordination with the NMC, continuously reviews the grievance redressal mechanism with the aim of improving efficiency, transparency, and accountability. Steps are taken from time to time to streamline the process and strengthen the system for timely disposal of complaints, she stated.