Bharti Airtel Fined ₹1.25 Lakh by DoT for Alleged Subscriber Verification Violation

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New Delhi, India – January 28, 2025: Bharti Airtel Limited (NSE: BHARTIARTL, BSE: 532454) has received a penalty notice from the Department of Telecommunications (DoT), Maharashtra LSA, imposing a ₹1,25,000 fine for an alleged violation of subscriber verification norms. The notice, received on January 28, 2025, at 15:34 IST, cites non-compliance under the License Agreement's verification terms following a Customer Application Form (CAF) audit conducted for November 2024.

Key Details of the DoT Notice

ParameterDetails
Regulatory AuthorityDepartment of Telecommunications (DoT), Maharashtra LSA
Nature of ActionPenalty for non-compliance with subscriber verification norms
Penalty Amount₹1,25,000
Date of Notice ReceiptJanuary 28, 2025, 15:34 IST
Basis of Alleged ViolationFailure to comply with subscriber verification terms under the License Agreement
Financial ImpactLimited to the penalty amount

Regulatory & Compliance Background

  • The Department of Telecommunications (DoT) regularly audits telecom operators to ensure compliance with subscriber verification norms.
  • Failure to meet verification guidelines can lead to financial penalties, legal scrutiny, or potential service disruptions.
  • In this instance, DoT's Sample CAF Audit for November 2024 flagged Bharti Airtel for an alleged discrepancy.

Bharti Airtel's Response & Financial Impact

  • The company acknowledged the notice and stated that the financial impact is limited to the penalty amount.
  • Due to the relatively small fine, no material impact on Airtel's financials or operations is expected.
  • Airtel is likely to review its compliance procedures and engage with DoT to address any concerns.

Management Commentary

Rohit Krishan Puri, Joint Company Secretary & Compliance Officer, Bharti Airtel, stated:
"We have received a penalty notice from DoT related to subscriber verification norms. While we take compliance seriously, we will assess the matter and take appropriate actions to resolve any concerns.".

Market & Investor Takeaways

  • Minimal financial impact on Bharti Airtel, given the low penalty amount.
  • Potential reputational and regulatory concerns will depend on Airtel's response and future compliance measures.
  • Regulatory vigilance remains high in the telecom sector, with increased scrutiny on subscriber verification.
Bharti Airtel's continued adherence to regulatory norms and swift response will mitigate further compliance risks.
 
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