New Delhi, February 16 Artificial Intelligence (AI) is boosting efficiency and reshaping the way work is done, but gaps in the education system and the risk of weakening human accountability pose serious challenges, leading voices from global financial institutions cautioned on Monday.
Speaking at a panel discussion at the AI Impact Summit 2026, Srijay Ghosh, a senior executive at Temasek, said that AI will enable employees to use their time more productively and add 20-30 per cent more value in their work.
"This is an opportunity for us to move up the value chain in everything we do... I can add 20-30 per cent value to humanity because I can use my time productively," he said.
However, he cautioned against weakening human oversight as machine-led decision-making becomes more prevalent.
"What I'm worried about is the dilution of human accountability because there will be a lot of decisions that will be taken by agents and machines, but human accountability has to remain. I hope we don't dilute accountability while we think about opportunities in productivity while moving up the value chain," Ghosh said.
Mahindra & Mahindra's Bhuvan Lodha said that AI has the potential to eliminate the drudgery of work and significantly enhance individual efficiency, but flagged concerns over the readiness of the education system.
"The drudgery of the job goes away. Personal productivity becomes 10 times greater because you are using AI's working framework. What is worrying is that our education system has not yet caught up," Lodha said.
Manish Agarwal, President & Business Head of Kotak Mahindra Bank's flagship digital banking platform, 811, highlighted both the pros and cons surrounding rapid technological change.
"The speed that AI brings is really exciting. What bothers me is whether we will have a job tomorrow," Agarwal said.
The senior executives at the global financial institutions broadly agreed that while AI-driven transformation presents immense opportunities for value creation and efficiency, maintaining accountability and preparing the workforce for the shift will be critical to ensuring inclusive and sustainable growth.
