New Delhi, April 1, 2025 — WhatsApp announced on Tuesday that it banned more than 9.7 million accounts in Indiain February 2025, citing violations of its Terms of Service. Notably, over 1.4 million accounts were proactively banned by the platform before receiving any user complaints.
The disclosure was part of the Meta-owned messaging app’s monthly user safety report, published in compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Proactive Enforcement to Curb Abuse
According to the report, WhatsApp has ramped up efforts to prevent abuse on its platform by leveraging Artificial Intelligence (AI), data science tools, and human expertise. These measures allow the company to detect and act on suspicious behavior even before it is reported by users."In February 2025, WhatsApp banned over 9.7 million accounts in India for violating its Terms of Service," the company said in a statement. "More than 1.4 million of these accounts were proactively banned before receiving any user reports."
Commitment to Responsible Usage
In addition to sharing enforcement data, WhatsApp used the report to promote safe and responsible usage of its platform. It offered users tips such as:- Respecting individual boundaries
- Avoiding spamming through bulk or automated messages
- Using broadcast lists responsibly
Ongoing Investment in User Safety
A WhatsApp spokesperson emphasized the company’s ongoing investment in safeguarding the platform:The platform reiterated that its reporting and enforcement mechanisms are designed to empower users while minimizing misuse, forming a key pillar of its compliance with India’s evolving digital regulations.
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