ABU DHABI | BENGALURU, January 30, 2025 – Wipro Limited, a global leader in technology services and consulting, has been awarded a multi-million-dollar contract by Etihad Airways, the national airline of the United Arab Emirates, to spearhead a comprehensive IT transformation and cost optimization initiative.
Key Deal Highlights:
- Contract Duration: Five years
- Core Focus Areas:
- Seamless migration of legacy systems
- Operational efficiency improvements across workplace, network, infrastructure, and service management
- Deployment of a customized cloud-based solution to enhance real-time insights and scalability of global operations
- Integration of Generative AI (GenAI) modules to:
- Automate data centers
- Provide conversational support for end-users
- Optimize device management for proactive disruption resolution
Strategic Importance of the Partnership
Frank Meyer, Chief Digital Officer, Etihad Airways, stated:"We look forward to working with Wipro to prepare for the AI era, with an emphasis on innovation, sustainability, and cost optimization. Together, we aim to elevate our customers' experiences through advanced automation, intelligent operations, and enhanced observability."
Adding to this, Vinay Firake, CEO – Asia Pacific, Middle East, and Africa (APMEA), Wipro Limited, said:
"We are excited to embark on this journey with Etihad Airways and enable them to adapt to the dynamic needs of the aviation industry. Through our proven expertise in digital transformation and AI-powered solutions, we will deliver seamless, efficient, and innovative services to their customers."
Etihad Airways will also gain exclusive access to Wipro's Innovation Lab in the UAE, enabling them to leverage cutting-edge technology solutions tailored to their evolving business needs.
Industry Impact & Wipro's Regional Strength
With a two-decade presence in the Middle East, Wipro has built a strong reputation for delivering cloud transformation and aviation industry solutions, employing thousands of professionals to support its regional clients.This deal was initially referenced in Wipro Limited’s financial results announcement earlier in January 2025, though the client name was not disclosed at that time.
About Wipro Limited
Wipro Limited is a leading technology services and consulting firm, specializing in digital transformation, cloud solutions, and AI-driven automation. The company operates in 65 countries with a workforce exceeding 230,000 employees.For more information, visit: www.wipro.com.