New Delhi, April 7 The Delhi Police has busted a fake call centre that allegedly defrauded people by selling fraudulent roadside assistance policies, arresting 12 people, including two owners, an official said on Tuesday.The racket was operating from the Guru Arjun Nagar area. Acting on inputs...
Washington, March 27 The Federal Communications Commission has proposed measures to encourage businesses to bring back call centre jobs to the US, which are typically outsourced to companies in countries such as India, the Philippines, or South Africa.In a statement here, the Federal...
business process outsourcing
callcentreoperationscallcentres
consumer protection
customer service
data security
english language proficiency
federal communications commission
international callcentres
outsourcing
regulation
robocall scams
united states
us callcentres
workforce training
Washington, March 27 The Federal Communications Commission has proposed measures to encourage businesses to bring call centre jobs back to the US and require call takers to be proficient in American Standard English.In a statement here, the Federal Communications Commission (FCC) said that...
american english
callcentre jobs
callcentreoperationscallcentres
compliance
consumer service
customer service
data security
federal communications commission
foreign callcentres
outsourcing
regulation
robocall scams
united states
us businesses