complaint resolution

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    Digital Initiatives Drive Citizen Service Closure Rates in Himachal Pradesh

    Shimla, February 13 The Mukhya Mantri Seva Sankalp Helpline (1100) has achieved favorable results, with the helpline achieving a closure rate of 71, which is the highest in the country, Gokul Butail, Principal Advisor to Himachal Pradesh Chief Minister Sukhvinder Singh Sukhu, said on Friday...
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    Local Grievance Redressal System Established in Himachal Pradesh

    Shimla, February 10 The Town and Country Planning department has issued new guidelines to ensure transparency and timely resolution of public grievances, a department spokesperson said here on Tuesday.The new system aims to create an effective mechanism for resolving complaints at the local...
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