consumer grievances

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    CCPA Advises Hotels, Restaurants to Drop Gas Surcharges

    New Delhi, March 26 The Central Consumer Protection Authority (CCPA) has issued a fresh advisory asking hotels and restaurants not to levy additional fees such as LPG charges, gas surcharge, or similar levies on food bills.In an advisory issued on March 25, the consumer watchdog said such...
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    Consumer Protection: CCPA Targets 'LPG Charges'

    New Delhi, March 25 The Central Consumer Protection Authority (CCPA) warned hotels and restaurants on Wednesday not to levy additional charges, such as "LPG charges" and "fuel cost recovery", and said these are unfair trade practices, and strict action will be taken against them.The authority...
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    Central Consumer Authority Act Against Default Restaurant Fees

    March 25, New Delhi — The Central Consumer Protection Authority (CCPA) has taken serious note of hotels and restaurants charging additional fees such as “LPG charges,” “gas surcharge,” and “fuel cost recovery” on consumer bills, deeming this practice an unfair trade practice under the Consumer...
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    Rajasthan Minister Reviews Gas Supply Complaints via Helpline

    Jaipur, March 16 – Rajasthan's Food and Civil Supplies Minister, Sumit Godara, visited the Rajasthan Sampark Helpline '181' at the Government Secretariat on Monday and spoke directly with complainants regarding issues related to the supply of domestic LPG cylinders.Acting on the directions of...
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    Bihar Addresses LPG Shortages with New Control Room

    Patna, March 13 – Amid concerns about the availability of cooking gas across Bihar, the Department of Food and Consumer Protection, Bihar, has set up a control room in Patna to address public grievances related to oil and Liquefied Petroleum Gas (LPG).The control room has been established to...
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    Consumer Grievances Resolved: NCH Achieves Record Refunds

    New Delhi, February 17 The government stated on Tuesday that the National Consumer Helpline (NCH) has facilitated refunds amounting to ₹52 crore across 31 sectors by addressing 79,521 consumer grievances until January.The refunds were secured at the pre-litigation stage, enabling consumers to...
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    Consumer Grievance Redressal: NCH Drives ₹52 Crore in Refunds Across Sectors

    New Delhi, February 17 – The National Consumer Helpline (NCH) has facilitated refunds amounting to ₹52 crore across 31 sectors by addressing 79,521 consumer grievances related to refund claims during the last nine months (from April 2025 to January 31, 2026).The refunds were secured at the...
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