consumer protection act 2019

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    Consumer Protection: CCPA Targets 'LPG Charges'

    New Delhi, March 25 The Central Consumer Protection Authority (CCPA) warned hotels and restaurants on Wednesday not to levy additional charges, such as "LPG charges" and "fuel cost recovery", and said these are unfair trade practices, and strict action will be taken against them.The authority...
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    Central Consumer Authority Act Against Default Restaurant Fees

    March 25, New Delhi — The Central Consumer Protection Authority (CCPA) has taken serious note of hotels and restaurants charging additional fees such as “LPG charges,” “gas surcharge,” and “fuel cost recovery” on consumer bills, deeming this practice an unfair trade practice under the Consumer...
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    Consumer Protection Authority Act on Restaurant Pricing

    New Delhi, March 25 The Central Consumer Protection Authority directed hotels and restaurants on Wednesday not to levy additional charges, such as 'LPG charges' and 'fuel cost recovery', on consumers, as these constitute unfair trade practices, and strict action will be taken in case of...
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    CCPA Rules on Vajirao & Reddy: Transparency Required in Coaching Ads

    New Delhi, February 23 – The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹15 lakh on Vajirao & Reddy Institute for publishing misleading advertisements related to the UPSC Civil Services Examination (CSE) 2023 results, ruling that the coaching institute deliberately...
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    Consumer Grievances Resolved: NCH Achieves Record Refunds

    New Delhi, February 17 The government stated on Tuesday that the National Consumer Helpline (NCH) has facilitated refunds amounting to ₹52 crore across 31 sectors by addressing 79,521 consumer grievances until January.The refunds were secured at the pre-litigation stage, enabling consumers to...
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    Consumer Grievance Redressal: NCH Drives ₹52 Crore in Refunds Across Sectors

    New Delhi, February 17 – The National Consumer Helpline (NCH) has facilitated refunds amounting to ₹52 crore across 31 sectors by addressing 79,521 consumer grievances related to refund claims during the last nine months (from April 2025 to January 31, 2026).The refunds were secured at the...
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