consumer redressal

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    Consumer Grievances Resolved: NCH Achieves Record Refunds

    New Delhi, February 17 The government stated on Tuesday that the National Consumer Helpline (NCH) has facilitated refunds amounting to ₹52 crore across 31 sectors by addressing 79,521 consumer grievances until January.The refunds were secured at the pre-litigation stage, enabling consumers to...
    • Avantika
    • News
    • consumer affairs ministry consumer complaints consumer grievances consumer protection act 2019 consumer redressal digital grievance redressal e-commerce financial transactions grievance redressal india national consumer helpline new delhi refunds sectoral grievances travel and tourism
    • Replies: 0
    • Forum: Business
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    CCPA Enforces Toy Safety Standards on Online Platforms

    The Central Consumer Protection Authority (CCPA) has taken strict action against e-commerce entities for selling toys that violate the Mandatory Toys (Quality Control) Order, 2020 and the Bureau of Indian Standards (BIS) standards.In this regard, the CCPA has imposed a penalty of five lakh...
    • Abhishek
    • News
    • bis standards bureau of indian standards ccpa central consumer protection authority consumer affairs consumer redressal consumer rights digital marketplace e-commerce fair trade practices mandatory toys (quality control) order 2020 regulatory compliance snapdeal toys
    • Replies: 0
    • Forum: National
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