deficiency in service

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    Axis Bank Ordered to Compensate Customer After 8-Year ATM Failure

    Mumbai, March 15 A consumer commission in Nagpur, Maharashtra, has criticized Axis Bank for "deficiency in service", directing it to provide a refund and pay Rs 10,000 as compensation to a customer who lost Rs 5,000 in a failed ATM transaction eight years ago.The District Consumer Disputes...
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    Logistics Firm Wins Case Against Axis Bank for Refusing Currency

    New Delhi, March 14 The National Consumer Disputes Redressal Commission (NCDRC) has directed Axis Bank to pay Rs 3.19 crore to a Delhi-based logistics company, holding the bank liable for "deficiency in service" for refusing to accept demonetized currency notes for deposit during the 2016...
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    Consumer Commission Rules Bank Liable for Unauthorized ATM Transactions

    Mumbai, March 9 The state consumer commission here has directed Bank of India to pay Rs 5 lakh as compensation to a senior citizen for "deficiency in service" related to unauthorized ATM transactions.In its recent order, the State Consumer Disputes Redressal Commission emphasized that for...
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