national consumer helpline

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    Consumer Protection: CCPA Targets 'LPG Charges'

    New Delhi, March 25 The Central Consumer Protection Authority (CCPA) warned hotels and restaurants on Wednesday not to levy additional charges, such as "LPG charges" and "fuel cost recovery", and said these are unfair trade practices, and strict action will be taken against them.The authority...
    • Ananya
    • News
    • central consumer protection authority consumer grievances consumer protection act 2019 fuel cost recovery hotels india lpg charges menu pricing national consumer helpline operational expenses pricing guidelines restaurants service charges transparency unfair trade practices
    • Replies: 0
    • Forum: Business
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    Central Consumer Authority Act Against Default Restaurant Fees

    March 25, New Delhi — The Central Consumer Protection Authority (CCPA) has taken serious note of hotels and restaurants charging additional fees such as “LPG charges,” “gas surcharge,” and “fuel cost recovery” on consumer bills, deeming this practice an unfair trade practice under the Consumer...
    • Ishita
    • News
    • central consumer protection authority consumer commissions consumer grievances consumer protection act 2019 consumer rights fuel costs hotels india lpg charges national consumer helpline new delhi pricing transparency restaurants service charges unfair trade practices
    • Replies: 0
    • Forum: National
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    Consumer Protection Authority Act on Restaurant Pricing

    New Delhi, March 25 The Central Consumer Protection Authority directed hotels and restaurants on Wednesday not to levy additional charges, such as 'LPG charges' and 'fuel cost recovery', on consumers, as these constitute unfair trade practices, and strict action will be taken in case of...
    • Gourav
    • News
    • central consumer protection authority consumer complaints consumer grievance redressal consumer protection act 2019 consumer rights fuel cost recovery hotel industry india lpg charges menu pricing national consumer helpline pricing practices restaurant industry service charges unfair trade practices
    • Replies: 0
    • Forum: Business
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    GST Bachat Utsav: Government Spent ₹88.74 Crore on Advertising

    New Delhi, March 9 The government has spent ₹88.74 crore on advertising for the GST Bachat Utsav, under which tax rates on a wide range of goods were reduced, effective September 22, 2025, Parliament was informed on Monday.In response to a question on the total expenditure on advertising for...
    • Priyanka
    • News
    • advertising expenditure central board of indirect taxes and customs (cbic) consumer awareness consumer protection finance ministry goods and services tax (gst) government spending gst rate reduction india integrated grievance redressal mechanism (ingram) national consumer helpline price monitoring september 22, 2025 tax rates trade associations
    • Replies: 0
    • Forum: Business
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    Consumer Grievances Resolved: NCH Achieves Record Refunds

    New Delhi, February 17 The government stated on Tuesday that the National Consumer Helpline (NCH) has facilitated refunds amounting to ₹52 crore across 31 sectors by addressing 79,521 consumer grievances until January.The refunds were secured at the pre-litigation stage, enabling consumers to...
    • Avantika
    • News
    • consumer affairs ministry consumer complaints consumer grievances consumer protection act 2019 consumer redressal digital grievance redressal e-commerce financial transactions grievance redressal india national consumer helpline new delhi refunds sectoral grievances travel and tourism
    • Replies: 0
    • Forum: Business
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    Consumer Grievance Redressal: NCH Drives ₹52 Crore in Refunds Across Sectors

    New Delhi, February 17 – The National Consumer Helpline (NCH) has facilitated refunds amounting to ₹52 crore across 31 sectors by addressing 79,521 consumer grievances related to refund claims during the last nine months (from April 2025 to January 31, 2026).The refunds were secured at the...
    • Saanvi Sharmaa
    • News
    • consumer affairs department consumer disputes consumer grievances consumer protection act 2019 digital grievance redressal e-commerce financial transactions grievance redressal india insurance claims national consumer helpline nch helpline online food delivery refund claims travel & tourism vehicle diagnostics
    • Replies: 0
    • Forum: National
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