passenger rights

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    DGCA Faces Turbulence: New Leadership, Operational Issues

    New Delhi, March 31 A new Director General is set to take over the reins of DGCA after several challenging months as it works to ensure high safety standards, help airlines navigate the headwinds of the West Asia conflict, and implement various passenger-friendly initiatives.During the tenure...
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    West Asia Conflict Impacts Indian Airlines: Ministry Explores Options

    New Delhi, March 29 The Ministry of Civil Aviation is exploring various options to minimize the impact of the West Asia conflict on airlines, including engaging with state governments to reduce taxes on jet fuel.The operational costs of Indian airlines are spiraling due to rising oil prices...
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    DGCA Chief Highlights Airline Difficulties, Seeks Recovery

    New Delhi, March 26 The Director General of Civil Aviation (DGCA) is working to make it easier for airlines to do business, in order to help them grow and thrive, as well as taking steps to protect passenger rights, its chief Faiz Ahmed Kidwai said on Thursday.Airlines are facing significant...
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    Efforts to Improve Passenger Experience: New Regulations for Domestic Flights

    New Delhi, March 18 The government said on Wednesday that airlines have been asked not to levy additional charges for 60 per cent of seats on domestic flights for passengers.Besides, airlines have been asked to ensure that those travelling on the same PNR are seated together on a flight as...
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    Airlines Ordered: 60% Free Seats to Boost Transparency

    March 18, New Delhi – The Centre has taken action against airlines' extra charges, making seat selection fairer and more transparent.Announcing these measures, Civil Aviation Minister K. Rammohan Naidu said that at least 60% of seats on any flight must be allocated free of charge. Until now...
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    Ministry of Civil Aviation Enhances Passenger Rights & Transparency

    The Ministry of Civil Aviation has issued directives through the Directorate General of Civil Aviation to enhance passenger convenience, transparency, and uniformity of practices across airlines. These directives include allocating a minimum of 60 percent of seats on any flight free of charge to...
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    Passengers Gain Flexibility: New DGCA Norms Simplify Air Ticket Changes

    New Delhi, February 26 Passengers can now cancel or change air tickets without paying an additional charge within 48 hours of making the bookings, subject to certain conditions, with the aviation watchdog DGCA revising the ticket refund norms for airlines.This option would not be available for...
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    Aviation Watchdog Announces Changes to Air Ticket Refunds and Name Corrections

    New Delhi, February 26 Passengers can now cancel or change air tickets without paying any additional charges within 48 hours of making the bookings, subject to certain conditions, with the aviation watchdog, DGCA, revising the ticket refund norms for airlines.This option will not be available...
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    Aviation Watchdog Announces Changes to Refund Policies

    New Delhi, February 26 Passengers can now cancel or change their air tickets without incurring any additional charges within 48 hours of booking, subject to certain conditions, as revised by the aviation regulator, DGCA, regarding ticket refunds for airlines.In introducing these amended norms...
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