refund policies

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    Passenger Groups Urge Reconsideration of New Refund Rules

    New Delhi, March 26 Various passenger associations have urged Railway Minister Ashwini Vaishnaw not to implement the new refund rules, under which travellers will not receive any refund for cancelling a confirmed ticket up to 8 hours before a train's departure.While announcing reforms in the...
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    Railway Clarifies Refund Changes, Focuses on Transparency

    March 24, New Delhi – The Indian Railways has stated that “it is factually incorrect to claim that modified refund rules will burden passengers,” in a clarification issued by its official fact-checking unit.Explaining the reforms, the Railways said, “as a step towards transparency,” the time...
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    Ashwini Vaishnaw Announces Ticket & Boarding Changes

    Union Railways Minister Ashwini Vaishnaw announced five reforms today as part of Indian Railways' commitment to implement 52 reforms in 52 weeks this year in New Delhi.Speaking to the media in New Delhi, the Minister announced reforms in ticket cancellation and refund rules, changes to train...
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