travel policies

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    Ministry of Civil Aviation Enhances Passenger Rights & Transparency

    The Ministry of Civil Aviation has issued directives through the Directorate General of Civil Aviation to enhance passenger convenience, transparency, and uniformity of practices across airlines. These directives include allocating a minimum of 60 percent of seats on any flight free of charge to...
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    Consumer Complaint Results in Refunds and Penalties for Airlines and Booking Platform

    New Delhi, March 3 A Delhi consumer forum has directed Malaysia Airlines to refund Rs 65,802 along with interest to a city resident whose relatives' travel plans were disrupted following the cancellation of tickets during the Covid pandemic.The Delhi District Consumer Disputes Redressal...
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