Passenger Assistance Control Room Established Amidst Flight Disruptions

Passenger Assistance Control Room Established Amidst Flight Disruptions.webp

The Ministry of Civil Aviation has stated that a total of 281 flights operated by Indian domestic carriers were cancelled yesterday, and it is closely monitoring the evolving situation in West Asia. In a social media post, the ministry announced that a dedicated Passenger Assistance Control Room (PACR) is operating 24/7 to provide real-time support to passengers. It also stated that a total of 1,461 complaints have been addressed through the AirSewa portal, social media platforms, and dedicated helpline calls, in coordination with airlines and other relevant stakeholders. Passengers requiring assistance can contact the helpline numbers 011-24604283 and 011-24632987.
 
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airlines airsewa portal civil aviation ministry complaint resolution control room domestic flights flight cancellations helpline numbers india indian domestic carriers passenger assistance passenger support real-time support travel assistance west asia
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