complaint resolution

Chandigarh, April 9 Haryana Chief Minister Nayab Singh Saini on Thursday conducted a detailed review of the progress of 'Samadhan Shivirs' being organized across the state to address citizens' grievances.Attending the review meeting via video conferencing, the chief minister heard complaints...

Gandhinagar, April 9 – The increasing reliance on proactive policing and advanced technology to combat cyber crime was emphasized during a high-level review of Gujarat's 'Cyber Centre of Excellence', chaired by the State Director General of Police (DGP), K.L.N. Rao, in Gandhinagar.The meeting...

Gurugram, April 8 The Real Estate Regulatory Authority of Gurugram stated that it has resolved all pending complaints up to 2024.Now, all cases before it for adjudication are from 2025 onwards, it said, adding that 2,174 cases were pending before the authority as of March 31, 2025, which have...

Kishtwar, April 1: Additional Deputy Commissioner Pawan Kotwal reviewed the functioning of grievance redressal systems under JK Samadhan 2.0 and CPGRAMS.He emphasized the importance of timely and quality disposal of complaints to strengthen transparency and public trust. Departments were...

Lucknow, March 26 The Uttar Pradesh Real Estate Regulatory Authority has notified the 10th amendment to its General Regulations, 2019, introducing key provisions focused on consumers, including relief for buyers in unregistered projects and a cap on transfer-related charges, officials said on...

Gorakhpur (UP), March 26 Uttar Pradesh Chief Minister Yogi Adityanath on Thursday directed officials to take strict action against those involved in illegal land encroachment and warned that people harassing the poor would not be spared.The chief minister met around 200 people at a Janata...

The government has modified the Pradhan Mantri Fasal Bima Yojana to ensure transparency, accountability, and timely claim payments to farmers. Responding to supplementary questions in the Lok Sabha today, Union Agriculture and Farmer Welfare Minister Shivraj Singh Chouhan stated that previously...

Jaipur, March 16 – Rajasthan's Food and Civil Supplies Minister, Sumit Godara, visited the Rajasthan Sampark Helpline '181' at the Government Secretariat on Monday and spoke directly with complainants regarding issues related to the supply of domestic LPG cylinders.Acting on the directions of...

New Delhi, March 13 The Commission for Air Quality Management (CAQM) reviewed the enforcement actions taken by the government in Delhi-NCR and Punjab, in accordance with its directions aimed at reducing air pollution in the region.The commission's sub-committee held a meeting to examine the...

New Delhi, March 12 More than 7,900 public grievances were received regarding the government of Jammu and Kashmir in 2025, the Rajya Sabha was informed on Thursday.These grievances were received through the online Centralized Public Grievance Redress and Monitoring System (CPGRAMS) and...

New Delhi, March 11 The Delhi government has expanded the Common Service Centre network to over 7,000 across the city to bridge the digital divide, Chief Minister Rekha Gupta said on Wednesday.In an official statement, the chief minister said these centres are now providing 75 key e-district...

The National Commission for Women (NCW) has announced the organization of a nationwide "Mahila Jan Sunwai" (Women's Grievance Hearing) starting from March 8, 2026, as part of its flagship outreach program, "Rashtriya Mahila Aayog Aapke Dwaar" (National Women's Commission at Your Doorstep)...

Mumbai, March 6 The Reserve Bank of India on Friday issued draft amendment guidelines to strengthen the framework governing customer liability in digital transactions, as it seeks to widen protection for users and speed up the resolution of complaints related to fraudulent electronic banking...

The Ministry of Civil Aviation has stated that a total of 281 flights operated by Indian domestic carriers were cancelled yesterday, and it is closely monitoring the evolving situation in West Asia. In a social media post, the ministry announced that a dedicated Passenger Assistance Control Room...

Gorakhpur (UP), March 5 Uttar Pradesh Chief Minister Yogi Adityanath on Thursday directed officials to resolve public grievances with urgency and sensitivity, warning that any laxity in this regard would be "unforgivable".The chief minister issued these instructions during a 'Janata Darshan'...

Jaipur, March 4 – Abhay Kumar, Additional Chief Secretary for Water Resources, the Indira Gandhi Canal, and the Irrigated Area Development Department, reviewed the functioning of the Rajasthan Sampark Helpline (181) at the Government Secretariat on Wednesday and directed officials to ensure the...

New Delhi, March 3 – The District Consumer Disputes Redressal Commission-II, South Delhi, has directed Malaysia Airlines to refund over ₹65,000 with interest and ordered MakeMyTrip (India) Pvt. Ltd. to pay compensation to a Delhi resident for deficiencies in service related to cancelled...

New Delhi, March 3 A Delhi consumer forum has directed Malaysia Airlines to refund Rs 65,802 along with interest to a city resident whose relatives' travel plans were disrupted following the cancellation of tickets during the Covid pandemic.The Delhi District Consumer Disputes Redressal...

Lucknow, February 28 Uttar Pradesh Chief Minister Yogi Adityanath has directed officials to take strict action against those trying to disrupt peace during upcoming festivals, including Holi, Ramazan, and Eid.Addressing a high-level review meeting late Saturday evening, the chief minister said...

Chief Minister Conrad K. Sangma informed the Assembly on Thursday that the state government has established a centralized grievance redressal platform called CM Connect to address the issues faced by beneficiaries of government schemes across Meghalaya.Responding to a question raised by NPP...