grievance redressal

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    New Commission Aims to Streamline Trade for Small Businesses in Punjab

    Chandigarh, February 17 The Punjab government, led by the AAP, announced the formation of a Punjab Trade Commission on Tuesday to strengthen the trading community and simplify business processes for small traders, shopkeepers, and entrepreneurs.Punjab Finance, Excise, and Taxation, and...
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    Joint Mechanism Established to Modernize Public Services in India and Portugal

    New Delhi, February 17 – India and Portugal agreed on Tuesday to establish a joint working mechanism on administrative reforms and digital governance, with a focus on deploying artificial intelligence in public services. This agreement reflects the two sides' intent to move beyond dialogue to...
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    High Court Directs Authorities to Address Citizen's Bar Complaint

    New Delhi, February 17 – The Delhi High Court has observed that while bars and pubs are permitted to operate under the law, their right to conduct business must be balanced with the citizens’ and children’s right to a noise-free, peaceful, and orderly environment.In disposing of a writ...
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    Consumer Grievances Resolved: NCH Achieves Record Refunds

    New Delhi, February 17 The government stated on Tuesday that the National Consumer Helpline (NCH) has facilitated refunds amounting to ₹52 crore across 31 sectors by addressing 79,521 consumer grievances until January.The refunds were secured at the pre-litigation stage, enabling consumers to...
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    Consumer Grievance Redressal: NCH Drives ₹52 Crore in Refunds Across Sectors

    New Delhi, February 17 – The National Consumer Helpline (NCH) has facilitated refunds amounting to ₹52 crore across 31 sectors by addressing 79,521 consumer grievances related to refund claims during the last nine months (from April 2025 to January 31, 2026).The refunds were secured at the...
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    Civil Secretariat: J&K Official Prioritizes Development and Grievance Redressal

    Today, Deputy Chief Minister Surinder Choudhary stressed the importance of people-centric governance in Jammu and Kashmir during his meetings with various public and individual delegations at the Civil Secretariat, Jammu. Akashvani Jammu correspondent reports that during these interactions, the...
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    National Compliance Platform Meeting Strengthens Anti-Doping Efforts

    New Delhi, February 16 – The fourth meeting of the National Compliance Platform (NCP), which focused on emerging doping challenges in sports, was held on Monday under the leadership of the Secretary (Sports) at the Ministry of Youth Affairs & Sports.Hari Ranjan Rao, Secretary (Sports)...
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    People-Focused Development: Choudhary's Governance Push

    The Deputy Chief Minister of Jammu & Kashmir, Surinder Kumar Choudhary, today emphasized the need for people-centric governance in Jammu and Kashmir while meeting various public and individual delegations at the Civil Secretariat, Jammu.Srinagar, February 16: The Deputy Chief Minister of Jammu...
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    Ex-Servicemen Rally in Punjab and Rajasthan: Army Focuses on Welfare

    Chandigarh, February 15 The Amogh Division of the Indian Army organized an event for ex-servicemen and a medical camp at Abohar Military Station on Sunday.The event was organized for the three districts of Punjab – Fazilka, Sri Muktsar Sahib, and Faridkot, and the two districts of Rajasthan –...
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    Kaithal Dispute: Vij Orders Suspension, SP Disputes Authority

    Chandigarh, February 13 A tense exchange took place on Friday between Haryana minister Anil Vij and Kaithal SP Upasna after the BJP leader directed that a police officer be suspended in connection with a land-related case, but the SP cited that she lacked the authority to carry out the order...
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    Judicial Standards: Govt Details Complaint Process for Higher Judiciary

    New Delhi, February 13 Over 8,600 complaints against sitting judges have been received by the office of the Chief Justice of India (CJI) since 2016, the Lok Sabha was informed on Friday.In a written reply, Law Minister Arjun Ram Meghwal said that 8,639 complaints have been received against...
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    Delhi Food Security Rules Update: Increased Income Criteria & Grievance Redressal

    New Delhi, February 12 The eldest female member of a family will be considered the head of the household for issuing ration cards under the Delhi Food Security Rules, 2026, which were recently notified.However, if the sole female member in the family is under 18 years of age, the eldest male...
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    Government Actively Developing Support System for Transgender Community in UP

    Lucknow, February 12 The process of formulating rules to protect the rights of transgender people in Uttar Pradesh is underway, Social Welfare Minister Asim Arun informed the Assembly on Thursday.Responding during the Question Hour to Samajwadi Party MLA Sachin Yadav alias Jokhai from Jasrana...
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    Reimagining Governance: Prioritizing Transparency and Citizen-Centric Service

    New Delhi, February 11 Governance is a moral contract between the state and its people, said Congress leader Shashi Tharoor on Wednesday, emphasizing that transparency and the rule of law must operate alongside efficiency and empathy.Speaking at a virtual session of the Pandit Deendayal...
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    Local Grievance Redressal System Established in Himachal Pradesh

    Shimla, February 10 The Town and Country Planning department has issued new guidelines to ensure transparency and timely resolution of public grievances, a department spokesperson said here on Tuesday.The new system aims to create an effective mechanism for resolving complaints at the local...
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    Government Prioritizes Public Feedback in Odisha

    Bhubaneswar, February 9 Odisha Chief Minister Mohan Charan Majhi said on Monday that the voices of citizens are paramount for his government, and public hearings have become an integral part of governance in the state.Majhi made the remarks after holding the 17th session of the Chief...
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